One of the reasons why I decided to join Calysta is the supporting and understanding atmosphere, which immediately resonated with me.

I believe that empathy is essential in the workplace. It goes beyond understanding the clients’ needs and requires the ability to actively put oneself in their shoes and see things from their perspective. In an empathetic environment, people feel more comfortable sharing their ideas and expressing themselves openly, which ultimately boosts productivity and efficiency!

The great thing about empathy is that it has the potential to improve any relationship, be it with clients, coworkers, family members, friends and even with strangers.